Modes of delivery

IKH Online Store orders are delivered throughout Finland mainly via Posti. Orders are not delivered to foreign addresses.

Delivery mode options include the following:

Pickup at a Posti parcel point (SmartPOST); prices from €6.90*
The parcel will be delivered to the selected parcel point. The recipient will get an SMS notification and delivery ID from Posti when the parcel is ready for pickup. If the dimensions of the parcel exceed the maximum dimensions of the automated locker (60 x 36 x 60 cm), or if the weight exceeds 35 kg, the parcel will be delivered without extra cost to the Posti nearest to this parcel automat. SmartPOST parcel automats are located in shopping centres, and they are accessible during shopping centre opening hours.

Pickup at a selected Posti (Economy); prices from €6.90*
The parcel will be delivered for pickup at the selected Posti outlet or postal agent outlet. The recipient will get an SMS notification and delivery ID from Posti when the parcel is ready for pickup. The maximum dimensions of shipments for pickup at Posti outlets are 180 x 80 x 60 cm, and the maximum weight is 35 kg.

Posti home delivery (Express Flex); prices from 12.80 € *
Posti will bring the shipment to your residence. Delivery time details will be arranged by agreement between Posti and the recipient within 1–2 business days of despatch. If the recipient cannot be reached with two call attempts, a call-back request will be left for the recipient to agree on a delivery time. Deliveries are made to recipients on business days by 2 p.m. In bigger cities, a delivery is possible until 9 p.m.

Posti oversize products home delivery; prices from €29.00*
Oversize and/or heavy products cannot be ordered for pickup at any Posti. The delivery mode for these (with dimensions exceeding 180 x 80 x 60 cm and/or weight over 35 kg) is either home delivery or in-store pickup.

Pickup from a selected retailer: €0.00
The customer will be notified by e-mail when the order is ready for pickup. The contact address and opening hours of the pickup location will be shown on the order confirmation to be sent to the customer.

*A sum of €0.20/kg per product will be added to the price of delivery. The final price of delivery will be shown in the shopping cart

Delivery time

The delivery time will be 2–5 business days of order confirmation and receipt of payment. In exceptional circumstances, the customer will be contacted by e-mail or telephone. IKH Online Store shall not be held responsible for possible changes of delivery dates or for the consequences of such to the customer.

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